Got questions? Here are the most common answers. Find everything you need to know about purchases, files, usage, promotions, and more.

  1. Click on the design you'd like to purchase.
  2. Select “Add to cart.”
  3. Click “Place order” or “Continue shopping” if you want to add more items.
  4. Fill in your personal and payment details.
That’s it! Your files will be automatically sent to your email:)
We currently accept payments via PayPal. Need another method? Let us know — we’re happy to help!
No, you can place an order without creating an account.
You'll receive an email with your download link shortly after completing your purchase.If it doesn’t arrive, please check your spam folder or contact us.
You have 30 days to download your files.If your link expires or you miss the deadline, feel free to contact us and we’ll resend them.
Each set includes:
  • CDR (CorelDRAW)
  • SVG (transparent background)
  • JPG (high quality)
Our files can be easily opened or converted with many embroidery and design programs. Some of the most commonly used by our customers include Wilcom Hatch, Embrilliance, PE-DESIGN, and CorelDRAW, among others. However, they're compatible with many other programs as well.If you're unsure whether your software is compatible, feel free to contact us — we’ll be happy to help!
Yes! Our designs can be used for sublimation, embroidery, printing, digital use, and more. They’re made to be versatile and adaptable to different creative techniques.
No worries — just send us an email at ecolors.info@gmail.com. We’re here to help with any issue or question related to your files or the download process.
Buy 2 sets and email us at ecolors.info@gmail.com to request your third set for free.
Note: The free set must be requested before the next collection update.
We publish new sets once a week — stay tuned!
Yes! Send us your idea and we’ll let you know if we can bring it to life.
Absolutely! We love hearing new ideas.Email us at ecolors.info@gmail.com — we’d be happy to hear from you!
Yes, all prices are shown in USD (United States Dollars).